Connected Car & Connected Property
App commissioned by Infomobility Spa, a company that develops solutions for insurance, developed with IOT (Internet Of Things), devices connected to each other and to the network. The user, at the time of taking out an insurance policy for his car or his home, will receive a MicroBox connected to the App.
The main objective of this project is to create a Whitelabel App that can be easily customized for any insurance.
The user with a functional and intuitive App design will be able to keep their driving behaviour under control. With the same App the user can be connected to all devices in the home and to other people connected to the MicroBox.
The project, started with a “Device-centric” idea, has been transformed into “User-centric”, in order to have a global user experience that can be modulated according to their needs.
In addition, by analyzing the customer journey we detected pain-points and touch-points for the insertion Digital Assistant, in order to make the user experience more and more simple and dynamic
Date
September 24, 2019
Category
ChatBot, UX/UI